How to Become a Patient-Centric Lab and Win
This Labcast took place on:
Thursday, November 8, 2012
David Moore, CIO, Sonora Quest Laboratories
If you attended our complimentary August Labcast, you know why labs need to become patient-centric. Now we’ll tell you how.
In August, Atlas Medical sponsored a G2 Labcast entitled “Becoming a Patient-Centric Lab: New Opportunities to Survive and Thrive". During the August Labcast, we highlighted the market drivers that are spurring labs to consider becoming patient-centric. In the next Labcast, entitled “How to Become a Patient-Centric Lab and Win”, we will walk you through the tools and processes you can implement today to actually launch your patient-centric strategy.
Join G2 Intelligence November 8, 2012, for our free online Labcast on how to become a patient-centric lab.
In one-hour, at no cost to you, Atlas Medical, along with a guest speaker from Sonora Quest Laboratories, will provide you with valuable insights on ways in which you can evolve from a transactional to a patient-centric paradigm.
In just one hour — at no cost — this Labcast will show you how to:
- Determine the patient-centric needs of your lab
- Outline an IT architecture that enables a comprehensive patient-centric solution
- Implement an enterprise master patient index (EMPI), giving each patient a unique master patient ID (MPID)
- Uniquely identify the patient at every step of your workflow
- Capture more complete patient demographics for better patient identification and matching
Once patient-centric, you can:
- Correctly identify the patient
- Optimize workflow at physician offices, PSCs and the lab
- Reduce clinical and billing errors
- Enhance Lean lab processes
- Improve patient satisfaction
- Win new business and retain existing customer relationships!
PLUS — get answers to your own questions during the live Q & A session immediately following the presentation.
This event is offered free of charge courtesy of our sponsor, Atlas Medical.
Adapting to this changing marketplace is essential to your lab's success. ATLAS can help.
G2's free Labcast provides an overview of methods and processes labs must consider when implementing their patient-centric strategy. Whether you work for an independent lab or are part of a health system, this webinar is a must-attend!
About the Presenter
David Moore, CIO, Sonora Quest Laboratories
David joined Sonora Quest Laboratories in April 2010. Sonora Quest Laboratories is the premier outreach laboratory in Arizona with approximately 60% of the state’s outreach laboratory testing being performed in its facilities. He previously served as the CIO of Spectrum Laboratory Network (Greensboro, NC) from April 2001 until its purchase by Welsh, Carson, Anderson and Stowe in December 2009. During his tenure there he helped facilitate its growth from a minor player in the North Carolina market to a regional powerhouse with approximately $150M in 2009 annual revenues. Spectrum has been recognized as one of the early leaders in adopting web based order entry and client connectivity technology. This leadership helped support the dramatic, sustained annual growth of 15-20% over the past decade.
Prior to joining Spectrum, David was the AVP - Billing and Financial Systems for Laboratory Corporation of America (LabCorp). He served in that capacity from April 1997 until joining Spectrum. He helped LabCorp assimilate the 17 different National Health Labs billing systems into a central system. He directed 100+ programmer/analysts servicing the multi state billing activities as well as the DB2 database team. He also oversaw the Y2K remediation of the central COBOL based billing system.
From 1987 until joining LabCorp in 1997, he was with ANTRIM Corporation, a leading supplier of laboratory systems to commercial enterprises. There he held a number of positions, including CFO/CIO. After ANTRIM was acquired by Sunquest Information Systems, he joined LabCorp.
Mr. Moore received his BBA and MBA from Baylor University (Waco, TX) and is a licensed CPA (Tx).
Most labs today operate in a transaction-based mode, and not in a patient-centric manner. This leads to workflow inefficiencies, redundant entries, clinical and billing errors, in addition to other service and business related issues. Atlas Medical developed the ATLAS Patient Centric Repository and EMPI products to address the patient-centric paradigm and help labs to survive and thrive. Our solutions enable labs to correctly identify patients, optimize workflow, store historical patient record views and reconcile data elements across disparate systems (such as the LIS, EMR, billing, etc.). The ATLAS Patient Centric Repository and EMPI may be used with ATLAS products, or also may be used to augment other outreach and connectivity solutions.
CIO, Sonora Quest Laboratories
Vice President, Product Management, Atlas Development