MANAGING THE LAB

Why Your Best Talent is Leaving and Four Ways to Win Them Back

By William A. Schiemann, Ph.D  bio Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say … [Read more...]

MANAGING THE LAB

5 ways to end generational stereotyping in your lab

By Dr. William A. Schiemann  bio These days, the Millennial Generation is hyped, perhaps even more than Baby Boomers were hyped in the 1950s and 1960s. As I meet with executives around the … [Read more...]

EMPLOYMENT

8 Tips for Investigating Sexual Harassment

President Trump declared April National Sexual Assault Awareness and Prevention Month. Sexual harassment is a related problem that all employers must proactively address and prevent. While most labs, … [Read more...]

EMPLOYMENT

8 Traps to Avoid When Investigating a Sexual Harassment Complaint

President Trump has declared April is National Sexual Assault Awareness and Prevention Month. Sexual harassment is a related problem that all employers must proactively address and prevent. While most … [Read more...]

MANAGING STAFF

Job Interviews:
How to Ask Personal Questions without Committing Discrimination

The job interview process is a breeding ground for discrimination complaints. One common mistake: asking job applicants inappropriate questions about their nationality, marital status, religion, … [Read more...]

DATA

Data Analytics Fuels Billions of Dollars in Fraud Recoveries Says OIG, CMS

By Kelly A. Briganti, Editorial Director, G2 Intelligence A common message emerging from the government enforcement agencies is that data analytics have been critical to fraud and abuse efforts. As … [Read more...]

PATIENT SAFETY

Nearly Half of Top 10 Patient Safety Concerns Relevant to Labs

Four of the top 10 patient safety concerns, compiled from reports of more than 1.2 million safety events, literature review and expert opinion, have relevance for laboratories and diagnostics. ECRI … [Read more...]

BILLING AND COLLECTIONS

7 Service Terms to Include in Your Patient Debt Collection Agency Services Contract

Outsourcing patient collections enables labs to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy does not always work. One of the key … [Read more...]

Yates Memo Creates Additional Compliance Risk for Labs and Their Executives

On Sept. 9, 2015, Deputy Attorney General Sally Quillian Yates issued a memorandum to all federal prosecutors and civil enforcement attorneys mandating a new emphasis on prosecuting individual … [Read more...]

FDA and CMS Address LDT Regulation Before Energy and Commerce Committee

Last week, the U.S. House of Representatives Energy and Commerce Committee heard testimony about oversight of laboratory developed tests (LDTs) from representatives of the U.S. Food and Drug … [Read more...]


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