Even before the pandemic, labs and major retailers have been partnering to make lab tests more accessible for consumers. Under a recently announced collaboration, Quest Diagnostics, the nation’s largest lab will work with retail giant Walmart to enable customers to order and get the results of tests without visiting a doctor. The arrangement covers 52 different tests covering not just COVID-19, but also other infectious diseases, as well as general health, heart and digestive health, women’s health, and allergies.
A physician will review each purchase and place the order if he/she determines that the test is appropriate. Customers can then either schedule an appointment at one of Quest’s 2,220 Patient Service Centers, some of which are located at Walmart stores, or arrange for delivery of an at-home collection kit that comes with detailed instructions for sample collection.
Customers can access test results through the MyQuest portal and talk directly to a health care professional to get an explanation of test results and any prescriptions they may need.
Learn more about this and other recent industry partnerships and deals in the March 2022 issue of Laboratory Industry Report.