TECHNOLOGY

Case Studies: Lessons for Labs from the Memorial Sloan Kettering & Paige.AI Alliance

What began as an alliance benefiting both parties has turned into a controversy that has tainted the reputation of one of the nation's top research hospitals. Here's a quick recap of the story of … [Read more...]

MARKETING

Dealing with Consumers: Using Patient Online Reviews to Boost Your Lab Business

Patients are making increasing use of physician rating and review sites to comment on their medical experiences the way diners do with restaurants. And as with restaurants, this can be a tremendous … [Read more...]

COMPLIANCE

Q&A on Lab Waste Management

By Dan Scungio, MT (ASCP), SLS, CQA (ASQ)  bio Understanding the proper separation and disposal of the various waste types generated in the lab setting is an important piece of managing the … [Read more...]

CUSTOMER SERVICE

Lab Leaders Have New Opportunities in the Age of Consumerism

The G2 Power Panel provided attendees at the 36th annual Lab Institute (Oct. 24-26; Washington, D.C.) an opportunity to learn how some of the nation's leading laboratories are navigating the current … [Read more...]

UTILIZATION TRENDS

Utilization Trends: Study Links EMR Prioritization to Over Ordering of Costly Lab Tests

Health systems under pressure to cut costs and improve care quality are looking for ways to rein in what they perceive to be overutilization of lab testing. Against this backdrop, a pair of new … [Read more...]

FUTURELAB

Mindset Shift Moves Labs from Transactions to Insights

How do you plan for the future in a rapidly changing environment? That is the big task that laboratories are being asked to do. There is no roadmap, yet their financial livelihood is dependent upon … [Read more...]

FALSE CLAIMS

The End Comes for Theranos

Just five years ago, Theranos was a Silicon Valley sensation with a valuation of over $9 billion. While black-turtlenecked Elizabeth Holmes supplied the charisma, the heart of the Theranos phenomenon … [Read more...]

PAMA

PAMA Unlocks Golden Age for Innovative Diagnostics

By Chance Scott  bio The publication of the 2018 Clinical Laboratory Fee Schedule (CLFS) in January saw a long and heated debate within the lab community come to fruition. When Congress … [Read more...]

GENOMICS

Market Trends: Genetic Testing Becoming a Hot New Employee Benefit

While its clinical utility remains subject to debate, genetic testing has proven its value as an employment recruitment tool, especially on the West Coast where technology firms are leveraging its … [Read more...]

MARKET TRENDS

By the Numbers: Spike in M.D. Practice Acquisitions Drives Up Costs of Hospital Care

Hospitals are gobbling up M.D. practices at a record rate. In addition to endangering the independent physician practice, this trend is driving up the costs of hospital care by adding ever higher … [Read more...]


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